Refund Policy – AZM

Last updated: [Insert Date]

At AZM, we care about your satisfaction. Please read this policy carefully before placing an order.

1. Returns Eligibility

• You can return a product within 3 days of receiving it.

• The item must be unused, in original packaging, and in sellable condition.

• Used, damaged, or washed items will not be accepted.

2. How to Request a Return

Contact us on WhatsApp or Instagram within 3 days of receiving your order.
Provide your order number, the reason for return, and photos if needed.
We’ll confirm if the item is eligible for exchange and guide you through the next steps.

3. Exchange Only

We do not offer refunds or store credit.
If your return is approved, you may exchange it for another item of equal value.

4. Shipping Costs

• If the mistake is on our end (wrong item, defect), we cover return shipping.

• If the return is due to size or preference, the customer covers return shipping.

5. Non-Returnable Items

• Hand wraps, mouth guards, and hygiene-related items are non-returnable.

• Sale and clearance items are final sale and cannot be exchanged.